About Me

  • Full Name:Chris Theofilaktos
  • Email:[email protected]
  • Website:chris.theofilaktos.com
  • Location:Melbourne, VIC

I’m an IT professional with over a decade of hands-on experience in the tech industry, driven by a genuine passion for technology and problem-solving. My journey began with studies at NMIT and Swinburne University, where I laid the foundation for a career that’s taken me through a variety of roles, from service desk support to specialized work in Windows Server environments and virtualization with VMware.

Outside of work, I spend a lot of time in my home lab — experimenting with Raspberry Pi projects, testing new configurations, and staying sharp with the latest tech trends. I’ve also got a soft spot for retro gaming, especially when I get to fire up some old classics on my Raspberry Pi hooked up to a vintage CRT TV.

When I step away from the screen, you'll usually find me in the great outdoors — camping under the stars or exploring off-road tracks in my 4WD. It’s the perfect counterbalance to my tech-heavy day-to-day and keeps me grounded and refreshed.

My Resume

  • Work Experience

  • Windows Server & Virtualization Engineer

    Hansen Technologies - 2020 - Current
    • Installation and maintenance of physical hardware (Including Dell hypervisors)
    • Configuration and management of VMware environment (Version 7 & 8)
  • IT Service Desk Technician

    Hansen Technologies - 2018 - 2020
    • Provided technical support to end-users via phone, email, and chat, ensuring timely resolution of IT service requests.
    • Maintained knowledge base articles and troubleshooting guides to support staff and users in resolving common issues.
  • Billing Service Desk Technician

    Hasnen Technologies - 2018 - 2018
    • Maintained automated systems during billing runs and troubleshooted issues within SQL databases
    • Created a monitoring tool used by other analysts to ensure issues were promptly resolved
  • Datacentre Operator

    Hansen Technologies - 2013 - 2018
    • Monitored and maintained data center infrastructure, ensuring optimal performance and uptime.
    • Managed inventory of hardware components and monitored facilities for safety and efficiency compliance..

  • Education

  • Bachelor of Information Technology

    Swinburne University of Technology - 2017
  • Advanced Diploma of IT

    NMIT - 2014
  • Certificate IV Networking

    NMIT - 2013
  • Certificate IV Programming

    NMIT - 2013

  • Certifications

  • CCNA Routing and Switching: Introduction to Networks

    Cisco
  • MCP MTA: Networking Fundamentals

    Microsoft
  • VMware vSphere: Install, Configure, Manage

    VMware

Hire Me!

Email